Frequently Asked Questions

How does Lysløypa work?

You can read about it here!

How did you choose the places featured?

We’ve explored the city and received a lot of tips, and then we invited places that fit this edition’s theme!

It’s a puzzle that needs to fit together, and it requires a lot of work, but it’s very fun – and we get feedback that participating in Lysløypa can have a significant positive impact on the places!

Most of the participants in this year’s edition have never been featured before, so this year we’re showcasing many new places. We think that’s great!

Can one apply to participate?

We’re thrilled to receive tips, so feel free to send your suggestions to hei@lysloypa.no.

We work on theme-based editions and always aim to ensure a good mix, but we keep all suggestions on file!

What happened to the Bergen edition?

Unfortunately, we have to announce that there will be no Bergen edition in 2025. We need to make Lysløypa Oslo financially sustainable before we venture into other cities again. We hope to return!

Are you planning to launch Lysløypa in other cities?

Yes, actually! Lysløypa has already existed in other cities, and we would like to resume that.

When the time comes (we’re guessing in a couple of years), we’d love to connect with local creative forces who want to run Lysløypa in other cities! If this excites you, or if you know someone who would be perfect for it, please have them get in touch at hei@lysloypa.no.

How much does shipping cost?

With us, shipping is included within Norway!

How long will it take before I receive the item?

It usually takes 4 working days, but during busy seasons it might take up to 6 working days (before Christmas etc). This is to addresses in Norway.

Do you ship internationally?

Yes! There will be an additional fee for shipping.

Is it safe to shop with you?

Yes. Our online store is made by Shopify and you pay with Vipps, Visa or Mastercard. All parts are quick, safe and simple.

Which cards can I use?

Visa and Mastercard.

Do I have to register to shop with you?

Nope. You only have to provide your personal information when paying.

What if I made a real fool of myself and bought something I don't want?

No problem! Just send us an email at hei@lysloypa.no with your name and order number, and we’ll arrange for you to return the book and receive a refund! You will cover the return shipping costs.

You can read about the right of withdrawal under returns and cancellations. returns and right of withdrawal.