Return and right of withdrawal
We follow the Right of Withdrawal Act. You have the right to cancel the purchase within 14 days after receiving the item. Please inform us as soon as possible if you wish to cancel, and we will provide you with information on where to return the item.
The item should be unused when returned to us.
You are responsible for the cost of postage.
If there is something wrong with the order, please contact us as soon as possible so that we can correct any errors.
Returns due to our error (e.g., if we sent the wrong item) are free; all other returns are paid for by the customer. If the item is damaged in the mail, you must fill out a damage form at the post office before returning the item. Such damages are not considered our fault.
Returns will not be accepted if the item is damaged by the customer.